Privacy policy

We at BOTMAIN LTD value your privacy and are committed to handling your personal data responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Who We Are
BOTMAIN LTD 
Bulgaria, Yambol, Drama 24
Email: [email protected]
VAT: BG207005660

2. What Data We Collect
We do not actively collect or store personal data beyond what is voluntarily provided by you when you send us an email inquiry. This may include:

Your name
Email address
Phone number (if included)
Any other information you choose to share in your message
3. How We Use Your Data
We use the information you provide solely to respond to your inquiry and, if applicable, to fulfill your order or request. We do not use your data for marketing purposes, profiling, or automated decision-making.

4. Data Storage and Retention
We do not maintain a database of personal data. Your email and its contents may remain in our email system for a limited time for reference or recordkeeping, but we do not extract or reuse your data for any other purpose. Emails may be automatically archived or deleted over time in accordance with our email service provider’s settings.

5. Sharing of Data
We do not sell, share, or transfer your personal data to third parties unless required by law.

6. Your Rights
Under GDPR, you have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time (by contacting us)
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at [[email protected]].

7. Security
We take appropriate steps to keep your email communications secure, including using a reputable email service provider with encryption and spam protection.

 
Questions?
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at [email protected].