Terms and Conditions

By contacting BOTMAIN LTD and/or placing an order for our services, you agree to the following Terms and Conditions.

 
1. Our Services
We offer custom machining and related fabrication services based on your specifications. All work is quoted individually, and services are provided on a made-to-order basis.

 
2. Quotations and Orders
All quotes are valid for 14 days unless stated otherwise.
Work will begin only once the quote is accepted in writing (via email) and any required deposit is received.
By approving a job, you confirm that the specifications you provided are accurate.
 
3. Payment Terms
Payment terms will be stated in your invoice.
Unless agreed otherwise, full payment is due within 7 or 14 days of invoice.
We accept payment by Paypal and Wire transfer.
 
4. Delivery & Lead Times
Estimated lead times are given in good faith but are not guaranteed.
Shipping or pickup details will be coordinated individually.
We are not responsible for delays caused by third-party couriers or unforeseen events.
 
5. Custom Work & Tolerances
As all work is custom, please ensure you provide clear specifications, including tolerances where applicable.
If no tolerance is specified, we will use our standard shop tolerances.
We are not liable for errors resulting from unclear or incorrect information.
 
6. Cancellations & Refunds
Orders may be canceled before work begins. Once work has started, you may be responsible for partial or full payment depending on progress.
As each product is custom-made, we do not offer refunds for completed jobs unless there is a proven defect or error on our part.
 
7. Liability Disclaimer
We are not liable for any indirect or consequential loss, damage, or expense resulting from our work, including delays, machine downtime, or lost business.
Our liability is limited to correcting any defect or, at our discretion, refunding the value of the faulty part or service.
 
8. Intellectual Property
Any drawings, designs, or concepts you provide remain your property. We do not claim ownership or rights over them.
We will not share, reproduce, or use your designs for any other customer or purpose.
 
9. Governing Law
These Terms are governed by the laws of Bulgaria,. Any disputes will be subject to the jurisdiction of the courts of Bulgaria.

 
10. Contact Information
For any questions about these terms, please contact us at:
BOTMAIN LTD
Email: [email protected]
Address: Bulgaria, Yambol, Drama 24